Terms and Conditions

Our webshop currently only accepts orders from Sweden. We will work to open up more countries. If you are interested customers from other countries, let's us know and we will see what we can do.


Some pictures might deviate from the reality in terms of size and colors. We have choosen the closest picture that we currently have, as a demonstration. 0.5kg rolls only have half of a 1kg roll, since it is only half of the length, but on the same spool. If you are not satisfied, see our return policy.


Plastverkstan.se reserves the right to end sales. We reserve the right to cancel orders for any errors regarding printing errors, pricing, specifications, technical issues, etc.

In case of warehouse failures, life expectancy may be affected.


Privacy Policy and Storing Personal Data

When you place your order with us, you provide your personal details such as name, address and phone number.

In connection with your registration and order, you agree that we store and use your information in our business to fulfill our commitment to you. According to the Personal Data Act you are entitled to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or removed. Please contact us by email. Read more under our Privacy Policy.


Prices and Payment

We use the Klarna checkout for smooth payments.

A safe way to shop. We do not save any credit card details. And you can feel really safe!


Prices:

All prices quoted are inclusive of VAT.

Charges for freight are added, which for most purchases will be a maximum fixed amount of 49kr.

Once an order has been confirmed, prices can only be changed due to circumstances beyond our control (eg war, natural disasters, etc.) as well as obvious errors in the specified price.


Company - We will improve shopping for companies during 2019. New shipment alternatives etc.

In order to ensure that no unauthorized person orders goods in the company's name, we only deliver to the registered company address.


Shipping

We currently accept orders from Sweden. But in the future hopefully also Denmark, Norway, Finland, Åland and Iceland.


Shipping Costs:

Sweden - Ranging from 19 SEK up to a maximum shipping cost of 69 SEK. Free shipping over 1000 SEK (kr).

We currently use Postnord for all deliveries. If you wish to ship to a country other than above, contact us.


Returns & Open Purchases

Return at bargain or open purchase


Plastverkstan.se always gives you 14 days of withdrawal (open purchase) and refund is made within 30 days of receipt of the goods and we have approved your return.


To use the right of withdrawal, the product should be in a substantially unchanged condition and should be returned to us completely and with any original product packaging. In case of broken vacuum packaging, the right of withdrawal is exhausted.

You as a customer represent the freight and transport risk when using your right of withdrawal.

Other costs, such as the cost of the items you will be refunded.


NOTE! Keep in mind that the product must be in a substantially unchanged condition.

Pack the product as it was when you received it.

If the product is damaged or lost due to negligence, the right of withdrawal will be lost.


Keep in mind that filament is a consumable, and therefore the product must not be used.


Contact us for a return number and return the item to us at the following address.

Right of withdrawal does not apply to companies.


Complaint of defective goods

To advertise an incorrect product please contact us to approve the return and you will receive a return number.

After your complaint has been submitted to us, we will process this. The return of a return number is not to be matched with a valid complaint.

Upon approval of us, we will return to you how to return the item. This is because you do not have to pay the shipping back to us.

The item must be received within 14 days of receipt of the return number.

Invoice / receipt (or copy) and return number must accompany the item in order to easily track the case.


If approved, we will send you a new item free of charge. If instead we will refund you by repayment, this will be done by deposit on the account you entered alternatively by the debit card / bank account used at the time of purchase.


Return address:

Plastverkstan.se

Tulpanvägen 17

585 64 LINGHEM

Mark with return number!


Guarantee

We strive to make you feel safe when you shop with us as a customer. Therefore, we offer very favorable warranty terms and provide 1 year warranty on all our electronic products. Note: Filament are expendable material.


The warranty concerns manufacturing defects that arise during the warranty period. Read more in the warranty terms that come with the product, and be sure to follow the product's instruction and care instructions.


Contact us for more information about return address, etc.


NOTE! The warranty does not cover errors that arise in the event of improper handling, see Career Advice, or at your own discretion, or at your own discretion.